TELEPHONE OPERATOR( Job Number: Description MIAMI VALLEY HOSPITAL TELEPHONE OPERATOR SHIFTS ARE EITHER: 7A TO 4:30P (FIRST SHIFT) 5P TO 1:30A (SECOND SHIFT) 11:30P TO 6A (THIRD SHIFT) PRN, WORK AS NEEDED BASED ON DEPT. / 8 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive first impression of Premier Health, processing incoming, outgoing, network and interfacility calls regarding hospital services, provides on-call information and processing, patient information, and directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the emergency using the public broadcast system (PBX), wireless and/or Vocera messaging, enterprise on-call scheduling system, to ensure appropriate response teams or on-call physician(s) respond to the emergency in life/death situations. The operator monitors/documents a response team log and a log of each emergency for regulatory reporting (i.e. Code Red). The Telephone Operator processes pages via audio, wireless messaging, and/or radio equipment. ++++ Qualifications ++Education++ Minimum Level of Education Required: High School completion / GED Additional requirements: Position specific testing requiremen t: typing test – 30 minimum words per minute ++Experience++ Minimum Level of Experience Required: 1 – 3 years of job-related experience Preferred** experience:**Telephone operator or high call volume management Other** experience requirements:**Customer service Primary Location : OHIO-DAYTON-Miami Valley Hospital Work Locations : Miami Valley Hospital 1 WYOMING ST DAYTON 45409-2722 Shift Hours : EVERGREEN Shift Length : 8 Hour Shift Length Budgeted Hours (per pay) : 08 #J-18808-Ljbffr
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