Business Analyst (Pendo & Data Analytics) Job at Bitsoft International, Inc, Dallas, TX

  • Bitsoft International, Inc
  • Dallas, TX

Job Description

Salary: $70,000 - 110,000 per year Requirements:

  • 6–9 years of Business Analysis or Business Systems Analysis experience
  • Experience with Pendo, digital adoption, or product analytics
  • Strong stakeholder management and requirements-gathering skills
  • Experience using Jira and ServiceNow
  • Understanding of HTML, CSS, and basic JavaScript
  • Data analytics and user behavior analysis skills
  • Exposure to SQL and Power BI
  • Experience with web-based or custom applications and Dev, Clone, and Production environments
  • Strong communication skills and experience collaborating in Agile teams
  • Preferred experience with WalkMe, Amplitude, Google Analytics, Mixpanel, Whatfix, Userpilot, Gainsight PX, Appcues, Userlane, or Smartlook
  • Eligibility is limited to U.S. citizens and Green Card holders; W-2 only, with no C2C or third parties
Responsibilities:
  • Gather and document business requirements, translating them into user stories and acceptance criteria
  • Work with business, product, and technical teams on application enhancements
  • Analyze user behavior, application usage, engagement, and feature adoption
  • Support Pendo and digital adoption initiatives, including application instrumentation
  • Work across Development, Clone, and Production environments
  • Use Jira and ServiceNow to manage requirements, issues, and operational support
  • Collaborate with cross-functional Agile teams and stakeholders
  • Document workflows, dependencies, and application impacts
Technologies:
  • CSS
  • Support
  • JIRA
  • JavaScript
  • Power BI
  • SQL
  • ServiceNow
  • Web

More:

We are seeking a Business Analyst or Business Systems Analyst to support a Pendo team working with custom and in-house applications. The position is based at multiple client locations in the United States, with a hybrid schedule requiring two onsite days per week. The engagement is expected to last six months or longer, with a possible extension.

last updated 41 week of 2026

Job Tags

Full time, 2 days per week

Similar Jobs

TGL MedStaff

Travel CT Tech - $2,300 per week in Springfield, MA Job at TGL MedStaff

 ...CT Tech Location: Springfield, MA Agency: TGL MedStaff Pay: $2,300 per week Shift Information: Nights - 4 days x 1...  ...About the Role: TGL MedStaff is seeking a CT Tech for a travel assignment in Springfield, MA to start on 10/5/2026. This assignment... 

Maxion Corp

Entry-Level Research Assistant Remote Job at Maxion Corp

 ...Work-From-Home Data Entry Research Panelist Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to...  ...your current job, unless you really hate it. Excellent job for Stay at home moms, retired folks, disabled people and anyone looking to learn... 

UN Secretariat

Research Assistant Job at UN Secretariat

 ...Security Council Secretariat Branch, within the Department of Political and Peacebuilding Affairs at UN Headquarters, supports the...  ...providing procedural advice, and supporting Council missions. The Research Assistant reports to a Senior Political Affairs Officer or Political... 

Agricultural Research Service

Interdisciplinary Research Nutritionist / Physiologist / Biologist Job at Agricultural Research Service

 ...in the food system and nutritional environment to improve human health outcomes and prevent chronic disease. Learn more about this...  ...nutrition, food service management, institution management, or related science. The educational program must have been accredited by the... 

City National Bank of Florida

Commercial Real Estate Portfolio Management Officer Job at City National Bank of Florida

OverviewAbout the RoleThe Commercial Real Estate Portfolio Management Officer is responsible for managing an assigned portfolio of commercial real estate loans. This includes underwriting and processing new credit requests, including complex credits and construction...